1. Website Use

By accessing the Kamaleswari Tex website, you agree to follow these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.

2. Eligibility

Customers must provide accurate personal information and have the legal ability to make purchases through our website.

3. Product Information

We make every effort to display accurate product images, descriptions and colours. However, slight variations may occur due to lighting, screen settings and fabric differences.

4. Pricing

All prices are displayed in Sri Lankan Rupees (LKR). Kamaleswari Tex reserves the right to update prices, offers and product details without prior notice.

5. Orders

• Orders are accepted based on product availability.
• Order confirmation will be provided after successful purchase.
• Orders may be cancelled due to stock issues, payment problems or technical errors.
• Once dispatched, orders cannot be changed or cancelled.

6. Payments

Customers must complete payment before order processing and dispatch. We are not responsible for payment gateway or banking issues.

7. Delivery

Deliveries are handled through trusted courier partners. Delivery times may vary depending on location and external circumstances. Customers are responsible for providing correct delivery details.

8. Returns & Exchanges

Returns and exchanges are handled according to our Return & Exchange Policy. Products must meet the required conditions before approval.

9. Intellectual Property

All website content including images, logos, graphics, text and designs belongs to Kamaleswari Tex. Copying or distributing content without permission is not allowed.

10. Customer Responsibilities

• Provide correct personal and delivery information.
• Use the website only for lawful purposes.
• Do not attempt to damage website security.

11. Limitation of Liability

Kamaleswari Tex is not responsible for indirect damages, delivery delays or losses caused by external factors.

12. Governing Law

These Terms & Conditions are governed by the laws of Sri Lanka. Any disputes will be handled under Sri Lankan courts.

13. Updates To Terms

Kamaleswari Tex may update these Terms & Conditions from time to time. Continued use of our website means acceptance of the updated terms.

14. Contact Us

Colombo Showroom 01
214, Main Street, Colombo 11
011 245 2878

Colombo Showroom 02
180/1/A/16, Keyzer Street, Colombo 11
011 234 5936

Jaffna Showroom 01
25 & 27, Grand Bazaar, Jaffna
021 222 6303 / 077 144 1112

Jaffna Showroom 02
189, Power House Road, Jaffna
021 222 6171 / 076 059 6171